Skin Concerns: How This Works
Clear skin is possible
Don't live another day with your pimples, skin discolouration, itch or rash
DermCafé offers unparalleled, rapid access to care by Board Certified Dermatologists.
Experience truly modern healthcare with our fully digital platform.
What's better than instant, expert & seamless care?

Is my skin concern treated at DermCafé?
See the images for the most common skin concerns cared for at DermCafé
Additional concerns include:
Male/Female-Pattern Hair Loss
Excessive sweating
Keratosis pilaris (aka "strawberry arms")
& more
During registration, if you select a skin concern that DermCafé cannot safely care for, you will be advised to seek care in-person
What can I expect for my experience?
First, you will submit your info & photos
Then, choose to either receive the Dermatologist's Consultation within 24 hrs guaranteed, or to book a live video appointment
Everything (including prescriptions) can be accessed on your DermCafé Portal, which you get access to after the first experience


Is there a fee?
It depends on your selected service & province.
If you have a valid OHIP, UHIP, MSP, AHS or ALUMO (previously Morcare) card, there is no fee for Medical Video appointments.
Some services are not covered by any provincial insurance: Cosmetic Appointments, Rapid Assessments or Hair Loss Appointments.
How long is the wait?
This also depends on your service & province.
DermCafé offers unparalleled rapid access in Canada to dermatology services, ranging from a 24hr guaranteed response via a Rapid Assessment, to wait-times of 1-2 weeks for Video Appointments with provincial & student insurances.




