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Skin Concerns: How This Works

Clear skin is possible

Don't live another day with your pimples, skin discolouration, itch or rash

DermCafé offers unparalleled, rapid access to care by Board Certified Dermatologists.

 

Experience truly modern healthcare with our fully digital platform.

What's better than instant, expert & seamless care?

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Is my skin concern treated at DermCafé?

See the images for the most common skin concerns cared for at DermCafé

Additional concerns include:

Male/Female-Pattern Hair Loss

Excessive sweating

Keratosis pilaris (aka "strawberry arms")

& more

During registration, if you select a skin concern that DermCafé cannot safely care for, you will be advised to seek care in-person 

What can I expect for my experience?

First, you will submit your info & photos

Then, choose to either receive the Dermatologist's Consultation within 24 hrs guaranteed, or to book a live video appointment

Everything (including prescriptions) can be accessed on your DermCafé Portal, which you get access to after the first experience

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Submit your Symptom info and photos online

Is there a fee?

It depends on your selected service & province.
If you have a valid OHIP, UHIP, MSP, AHS or  ALUMO (previously Morcare) card, there is no fee for Medical Video appointments.

Some services are not covered by any provincial insurance: Cosmetic Appointments, Rapid Assessments or Hair Loss Appointments.

How long is the wait?

This also depends on your service & province.

 

DermCafé offers unparalleled rapid access in Canada to dermatology services, ranging from a 24hr guaranteed response via a Rapid Assessment, to wait-times of 1-2 weeks for Video Appointments with provincial & student insurances.

Book your Dermatology appointment online. Reschedule or cancel with one simple click.
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Do I get a prescription?

DermCafé is a team of Canadian Physicians providing full care. If your condition warrants a prescription, the Doctor will provide it to you!

Everything (including prescriptions) can be accessed on your DermCafé Portal, which you get access to after the first Appointment

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If you are a current patient, please view Current Patient FAQs

More Frequently Asked Questions
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