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What We Treat:

Virtual Dermatology can treat many skin conditions safely and effectively. Here are the most common conditions that DermCafé Dermatologists treat virtually:



As effective as

in-person care

Dermatology is a visual specialty. This means that Dermatologists make diagnoses based on looking at the skin.


Not every skin concern requires in-person inspection. Research studies show that 80-90% of skin concerns at the population level can be cared for safely through Video Visits with a Dermatologist.¹ 


As well, medical outcomes from Virtual Visits are widely reported to directly parallel outcomes from in-person visits.2 

¹ The majority of skin lesions in pediatric primary care attention could be managed by Teledermatology. Bianchi, G. M., et al. PLoS One. 2019 Dec 2;14(12):e0225479. doi: 10.1371/journal.pone.0225479. eCollection 2019.

2 Teledermatology: A Review and Update. Lee, J. Eng, lish, J. C. American Journal of Clinical Dermatology. April 2018, Volume 19, Issue 2, pp 253–260

The majority of Canadian cities have no dermatologist, while cities with at least one dermatologist have wait times ranging from 3 months to over 1 year¹

DermCafé bring dermatological care to those who cannot easily access it, whether you live in a town without a dermatologist, or your work/school day conflicts with traditional clinic hours.



Virtual dermatology has already been the norm outside Canada

Virtual dermatology is an obvious, cost-effective, modern and efficacious solution for dermatologic care, particularly in underserved areas.

Even prior to the COVID-19 pandemic, there were more than 150 Virtual Dermatology programs worldwide, including within the United States, Europe and Africa.

DermCafé is the first national Virtual Dermatology Centre in Canada.


Timely Access

When to opt for Virtual Care vs. In-Person Care?​











Keep up-to-date with the most important topics in Skin Health

All DermCafé Dermatologists and Doctors are modern and dynamic physicians who stay up-to-date with the most important scientific dermatology data, as well as other skin health topics most important to patients.   

Follow our DermCafé Blog, our Instagram or Facebook account to learn about the most important topics in Canadian skin health

Have more questions?

Read our FAQ page

DermCafé CAN'T safely provide virtual care for:

  • Inadequately captured on photo:

    • Mole/skin cancer concerns

    • Concerns inside the mouth

    • Concerns in the anal/genital region

    • Concerns on the scalp

    • Full or regional skin checks

    • Non-male-pattern hair loss

    • Severe eczema or psoriasis

    • Large birthmarks

  • Requires in-person care from the onset:

    • Widespread and complex rashes

    • Wounds

    • Procedural care (e.g. skin cancer removals)

    • Warts

  • Medical emergencies

  • Prescription for controlled substances

These concerns require in-person care at physical Dermatologist offices 

DermCafé CAN safely provide virtual care for:

  • Acne and acne scarring

  • Rosacea

  • Facial skin discolouration (Melasma)

  • Photoaging

  • Other facial rashes (Seborrheic dermatitis, perioral dermatitis)

  • Dandruff

  • Keratosis pilaris

  • Hemangiomas 

  • Limited eczema (e.g. hand eczema)

  • Limited psoriasis

  • Contact dermatitis

  • Male-pattern hair loss

  • Benign lesion removals (e.g. skin tag) in the GTA and Ottawa are available via transition to our Dermatology Team's physical offices

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