How This Works
What can be cared for virtually?
DermCafé CAN'T safely provide virtual care for:
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Inadequately captured on photo:
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Mole/skin cancer concerns
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Concerns inside the mouth
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Concerns in the anal/genital region
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Hair loss besides male-pattern-type
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Concerns on the scalp
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Total or regional body skin checks
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Severe eczema or psoriasis
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Large birthmarks
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Requires in-person care from the onset:
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Widespread/complex rashes
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Wounds
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Procedural care (e.g. skin cancer removals)
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Warts
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Medical emergencies
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Prescription for controlled substances
These concerns require in-person care at physical Dermatologist offices. This is not an exhaustive list.
DermCafé CAN safely provide virtual care for:
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Acne and acne scarring
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Rosacea
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Facial skin discolouration (Melasma)
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Wrinkles/antiaging concerns
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Other facial rashes (Seborrheic dermatitis, perioral dermatitis)
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Keratosis pilaris
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Pediatric skin concerns: eczema, cradle cap, hemangiomas & more
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Limited eczema (e.g. hand eczema)
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Limited psoriasis
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Contact dermatitis
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Male-pattern hair loss
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Excessive sweating
Children under 18 are not required to attend video call appointment if parent is present as long as high quality photos are submitted. However if your child is old enough to participate, they are encouraged to attend!